Acceptance
By using Zentoex you agree to these terms. If you do not agree, do not use the service.
Who can trade
You must be able to enter a binding agreement in your country and use payment accounts that belong to you. Trading on behalf of someone else is not allowed.
Your account
Keep your credentials safe. You are responsible for activity under your account, and access may be suspended where we see fraud or abuse.
How a trade settles
When an offer is taken, the seller's USDT is moved into escrow. It is released to the buyer when the seller confirms payment, returned to the seller if the trade is cancelled, and in a dispute it goes wherever the moderator's decision sends it.
Paying and being paid
Pay only to the details shown in the trade, and only from an account in your own name. We do not hold or transmit your fiat: that payment happens directly between you and your counterparty.
Balances and withdrawals
Your balance is the USDT credited to you on this platform. Deposits are credited after network confirmation; withdrawals are sent to the address you provide, less the withdrawal fee shown to you before you confirm. Addresses cannot be reversed once a transfer is broadcast.
Disputes
Either side can open a dispute on an active trade and attach evidence. A moderator reviews the trade chat and event log and decides the outcome. That decision is final on the platform.
Service availability
We aim for high uptime, but the service is provided as is, without a guarantee of uninterrupted or error-free operation.
Liability
To the maximum extent permitted by law, Zentoex is not liable for indirect or consequential losses arising from use of the platform.
Changes
These terms may change; material changes will be announced in the app. Questions go to our Telegram support.